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DOJ ITSS-4 (Department of Justice Information Technology Support Services)

The DOJ ITSS-4 is a competitively awarded IDIQ vehicle with the U.S. Department of Justice (DOJ) for providing a full range of information technology (IT) support services to help DOJ fulfill its mission-critical objectives through improved cyber security, infrastructure, transparency, and innovation, as well as enhanced ITSS use by the department's components.

The contract period of performance is 3/4/11-9/30/19 and has a ceiling value (all contracts, all options) of $1.1B.

Contact us for further details.

Eligible Buyers

  • U.S. Department of Justice offices, boards, and divisions
  • Other DOJ components
  • All other federal agencies

Scope of Work

Every conceivable IT service can be procured under the ITSS-4 program in a timely, efficient, and cost-effective manner:

  • Across the entire Systems Development Life Cycle (SDLC);
  • For various types of information and management systems;
  • For a variety of database management systems and software languages; and
  • Involving many computer hardware environments and operating systems.
    In addition:
  • Procurement of hardware and software, as related to a specific project, is allowed under the ITSS-4 program.
  • Use of this contract is for all DOJ components to satisfy their IT requirements, as long as they are within the scope of the ITSS-4 support services.
  • There is no limitation on the dollar value of a task order.
SDLC Areas are:
1. Service Development
2. Service Operation
3. Service Management
4. IT Planning
5. Program Management Support
6. Requirements Analysis
7. Joint Requirements Planning
8. Joint Applications Development
9. Rapid Applications Development
10. Feasibility Study
11. Cost/Benefit Analysis
12. Business Process Re-engineering
13. Systems & Information Engineering

14. Systems and Database Design
15. Systems Procedures and Standards
16. Systems Development and Testing
17. Systems Installation and Acceptance
18. Systems Programming
19. Systems Integration
20. COTS Integration
21. Interoperability Verification and Testing
22. Systems Conversion 23. Systems Enhancement, Support, and Maintenance
24. Systems Documentation
25. Systems Configuration Management
26. User Training
27. Database Administration

28. Web Development
29. Information and Cyber Security
30. Technical Refreshment
31. Technology Infusion
32. Workflow Processing
33. Contingency Planning
34. End User Support
35. Independent Verification and Validation
36. Data Warehouse and Data Mining
37. Field Site Operational Support
38. Records/Document Management / Information Distribution
39. Data Conversion
40. Data Entry
41. Other IT Related Services
Labor Categories are:
1. Program Manager
2. Task Manager
3. Business Process Reengineering Specialist
4. Program Management Specialist
5. Enterprise Architect
6. Configuration/Data Management Analyst
7. Information Systems Security Specialist
8. Computer Security Systems Specialist
9. Data Security Specialist
10. Information Systems Security Engineer
11. Cyber Security Specialist
12. Systems Security Architect
13. Systems Engineer
14. Systems Programmer
15. Systems Analyst
16. Software Engineer
17. Programmer Analyst
18. Programmer
19. Management Analyst
20. Integration & Test Engineer
21. Communications Specialist
22. Telecommunications Engineer
23. Network Engineer
24. Network Administrator
25. Quality Assurance Analyst

26. Software Tester
27. IV&V Test Enginee
28. Systems Administrator
29. Database Administrator
30. Web Designer
31. Web Software Developer
32. Web Content Administrator
33. Database Warehousing/Mining Specialist
34. Technical Support Specialist
35. Help Desk Manager
36. Help Desk Specialist
37. Training Specialist
38. Computer Operator
39. Administrative Specialist
40. Technical Writer
41. Graphics Specialist
42. Data Entry Specialist

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